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Important business conversations can take place on chat and instant messaging – causing a headache when it comes to audit trails and compliance, or even just remembering who said what and when.

Cloud providers are offering simpler, cheaper ways of archiving endless ad hoc conversations that could otherwise pop-up and disappear. Some offer management of multiple chat clients or message integration with project management applications. Cloud-based messaging hubs can remove the effort of managing the platform and reduce spending on licences.

News

  1. hand with neon cloud

    Open-Xchange and Voiceworks team up for secure cloud comms

    Feb 17, 2014 Jane McCallion

    In-browser technology willl make VoIP and messaging more accessible, companies claim

  2. Skype rival Viber snapped up by Rakuten

    Feb 17, 2014 Jane McCallion

    Japanese company states ambition to become biggest SaaS provider

  3. Cisco purchases cloud-based Collaborate.com

    Dec 18, 2013 Rene Millman

    Networking giant targets mobile collaboration with cloud firm acquisition

  4. UK Cloud Awards signs up first sponsor

    Nov 29, 2013 Cloud Pro Staff

    Ingram Micro is the first named sponsor for the UK Cloud Awards - which has also strengthened the judges' team

  5. Best of cloud - UK cloud awards announced

    Nov 21, 2013 Cloud Pro Staff

    It's your chance to enter your favourite products and projects

Advice

  1. Top tips for rolling out Google Apps

    Aug 7, 2013 Nick Booth

    Migrating to Google Apps can lead to major efficiencies, as long as you don't expect instant gratification

  2. Best business apps to download in 2013

    Jun 10, 2013

    We all download apps now. Every month, we're going to be publishing a list of the best business apps

  3. Ten things NOT to do in the cloud

    Jul 26, 2011 Adrian Bridgwater

    How to work with apps that won't move to the cloud

  4. Why cloud offers a head-start to new businesses

    Jun 20, 2011 Mary Branscombe

    New businesses can take advantage of the cloud to concentrate on what they’re good at; just make sure you know what matters

  5. All together now: how to benefit from cloud-based unified communications

    Jun 15, 2011 Graham Jarvis

    Unified comms is the promise of bringing different forms of communications together - is it a good fit for the cloud?