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Important business conversations can take place on chat and instant messaging – causing a headache when it comes to audit trails and compliance, or even just remembering who said what and when.

Cloud providers are offering simpler, cheaper ways of archiving endless ad hoc conversations that could otherwise pop-up and disappear. Some offer management of multiple chat clients or message integration with project management applications. Cloud-based messaging hubs can remove the effort of managing the platform and reduce spending on licences.

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15 Mar, 2016
Aaron Lee

Notifications also added to web version for IM and call alerts

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10 Mar, 2016
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We round up the best free and paid-for cloud-based videoconferencing apps for mobile and desktop

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10 Feb, 2016
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Cisco WebEx review

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29 May, 2015
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The biggest name in online conferencing shows why it's the market leader

hand with neon cloud

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17 Feb, 2014
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In-browser technology willl make VoIP and messaging more accessible, companies claim

Skype rival Viber snapped up by Rakuten

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17 Feb, 2014
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Japanese company states ambition to become biggest SaaS provider

Cisco purchases cloud-based Collaborate.com

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18 Dec, 2013
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UK Cloud Awards signs up first sponsor

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29 Nov, 2013
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Ingram Micro is the first named sponsor for the UK Cloud Awards - which has also strengthened the judges' team

Best of cloud - UK cloud awards announced

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21 Nov, 2013
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Microsoft rolls out Skype for Windows Phone 8 and Outlook Web App updates

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5 Sep, 2013
Jane McCallion

Delegate access and video messaging functionality added to key cloud offerings

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7 Aug, 2013
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23 Apr, 2013
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Latest product forms third pillar of Marketing Cloud offering

ABB deploys Office 365 and Yammer worldwide

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10 Apr, 2013
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New deal sees Microsoft cloud-based productivity suite and social network install on 145,000 desktops

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3 Apr, 2013
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