CTS launches ‘unique’ Google Apps migration service
Company offers hands-off data migration service, but premise leaves some sceptical
Cloud Technology Solutions' (CTS) new Go Google cloud migration service has come under close scrutiny from the search giant's reseller partners.
The online-only service allows customers to migrate to Google Apps for a flat-rate fee, and is being hailed by the firm as "unique" in the marketplace.
The product also includes domain registration, data migration from on-premise email systems and training.
Speaking to Cloud Pro, James Doggart, CEO of CTS, said: “If you look at other Google partners and their offerings, what they typically offer is a set-up of Google...then they will add a bunch of services on top of that which are typically on-premise and localised services, [which] they will sell it to you as a project.
“What we are doing is unique in that we have added everything in one place, which is transacted via your credit card and does not require any sales involvement or any scoping.
“There is no other remote or automated migration [product] out there in terms of migrating away from on premise to Google and that is what makes us unique,” Doggart added.
However, some Google partners have been sceptical of the firm's hands-off approach to Google Apps migrations.
Pontus Noren, director and co-founder of Google Apps Premier Enterprise Partner Cloudreach, said clients would be unlikely to find CTS's self-service concept appealing.
“In our experience, even companies with as few users as 250 [users] want the MD or the partner to see us and speak to us to understand the potential issues that can arise and so on,” Noren told Cloud Pro.
“Maybe a 10 person or maximum 50 person business would be happy to migrate in this kind of hands-off way, but anyone [bigger] would not. This is a pretty involved project,” Noren added.
On this point, Doggart agrees.
“We do still offer change management services [to those that need it]. We recently completed a project with the RSPCA that was a traditional IT project.
“But we think certainly the smaller customers or the individual departments can take advantage of this...it is simpler and allows us to deliver [them] cost savings,” Doggart concluded.