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IT / Application Management
Application management, or application lifecycle management, is the ongoing process of ensuring software meets the requirements of the end-user and the enterprise through maintenance, development and governance. This process is partly about business management and partly about software engineering and involves the two parties working together to ensure optimal efficiency and compliance as needs and rules change. This is particularly important in SaaS where applications have been tailored or specifically built to an enterprise’s requirements.
ServiceNow has built a reputation for cloud based service management with several high profile clients
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New software-as-a-service to help organisations manage change and implementation in the enterprise.
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Cloud computing remains in its early stages but, like other fundamental changes IT, it takes time to turn the ship around.
Cloud computing can save you money -- but it can also end up costing a lot too, especially in intangibles such as management time.
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