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Messaging
Messaging, or instant messaging, refers to the ability of people to communicate with each other via real-time text-based messages. Messaging is a collaborative tool often included in SaaS, particularly in CRM applications, and often alongside video-conferencing, telephony, email and other real-time communication tools.
New businesses can take advantage of the cloud to concentrate on what they’re good at; just make sure you know what matters
Unified comms is the promise of bringing different forms of communications together - is it a good fit for the cloud?
Microsoft has launched the Office 365 beta. It offers users a host of features but there are support issues to sort out.
Fast food company looks to cloud to run pizza contact centre.
Service provider gets academic institution talking to the cloud with new telephony deal.
Debt firm saves cash with Synety cloud PBX
Orange Business Services new Telepresence Pass offers enterprises cost-conscious video calling
Microsoft is set to roll out its hosted Live@edu to more than 10,000 colleges across India
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Cloud computing remains in its early stages but, like other fundamental changes IT, it takes time to turn the ship around.
Cloud computing can save you money -- but it can also end up costing a lot too, especially in intangibles such as management time.
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