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Messaging
Important business conversations can take place on chat and instant messaging – causing a headache when it comes to audit trails and compliance, or even just remembering who said what and when.
Cloud providers are offering simpler, cheaper ways of archiving endless ad hoc conversations that could otherwise pop-up and disappear. Some offer management of multiple chat clients or message integration with project management applications. Cloud-based messaging hubs can remove the effort of managing the platform and reduce spending on licences.
New businesses can take advantage of the cloud to concentrate on what they’re good at; just make sure you know what matters
Unified comms is the promise of bringing different forms of communications together - is it a good fit for the cloud?
Microsoft has launched the Office 365 beta. It offers users a host of features but there are support issues to sort out.
Latest product forms third pillar of Marketing Cloud offering
New deal sees Microsoft cloud-based productivity suite and social network install on 145,000 desktops
New security SaaS aims to protect corporate users anytime, anywhere.
Popular Chatter platform gets two new updates to improve communications and information sharing.
Fast food company looks to cloud to run pizza contact centre.
