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Onward's chatbot offers personalised responses to customer enquiries as well as product recommendations
Google can now use artificial intelligence to make phone calls on your behalf, but is it clever or alarming?
Machine learning firm to make Cortana and Azure Bot Services better at chatting
BT One Collaborate Spark works on iOS, specialist desktop and room-based collaboration devices
We round up the best free and paid-for cloud-based videoconferencing apps for mobile and desktop
The IBM Watson-powered chatbot tool combines natural language output and support for arthritis sufferers
Microsoft axes support for Windows Phone 8.1 and older Android models
Telegram, commonly known as the rival of WhatsApp, added a feature that’s exclusive to their service
We round up the best Android, iOS and desktop sales apps to ensure your sales team is working to its best ability
Notifications also added to web version for IM and call alerts
Beta app promises more secure Facebook, IRC, Google Talk and more
Based on the Oracle Communications Rapid Offer Design and Order Delivery solution, the product will speed up telco customer service delivery
Social network pitches AI-human hybrid against Siri and Cortana
“The Snappening” sees thousand of pictures leaked by third party app
Cloud storage provider acquires startup, even though product still in beta
What was Chatterbox becomes Salesforce Files, which is now in private beta testing
New features will help speed up projects and boost collaboration, company claims
Cloud computing giant Salesforce.com has added mobile device support to its Chatter product among other new features
Popular Chatter platform gets two new updates to improve communications and information sharing.
